Visitors' FAQ

Am I eligible to attend?
Manufacturing Surabaya opens to Business / Trade Visitors, and Individuals Seeking Business and Investment Opportunities mainly in manufacturing industry. No children under 18th years old will be admited. See the event information here.
 
Where is the show located?
The show is located at Grand City Convention & Exhibition Centre Level 1, Exhibition Hall in Surabaya, East Java - Indonesia. Click here for the detail of this venue.
 
What are the show hours?
15th July, Wednesday 10.00 – 18.00
16th July, Thursday 10.00 – 18.00
17th July, Friday 10.00 – 18.00
18th July, Saturday 10.00 – 17.00
 
How do I register as a visitor for the exhibition?

- You can do online registration which will be opened two months before the show.
- During show days (15 – 18 July 2020), you can register onsite by proceed to the on-site Visitor Registration Counter together with your business card to obtain a Visitor Badge.
 
Do I have to pay an entrance fee to attend the exhibition?
Attendance for the exhibition is complimentary for visitors. 
 
I did not receive any pre-registration confirmation email. How do I check the status of my registration? / I lost my pre-registration code. Can you re-send it to me?
Our office representative will be happy to assist you regarding this issue. Click here for details.
 
I have already registered last year; can you do it on my behalf?
All visitors (repeat and/ or new) are required to register for the show.
 
I have already pre-registered, but I can no longer attend the show due to unforeseen circumstances. Can I give my code to my colleague?
Each code is assigned to each individual visitor. All visitors are required to register for the show.
 
When I will receive my visitor badge?
You may collect your Visitor badge upon presenting your visitor pre-registration code via on-site registration at the show.
 
Is the badge valid for all four days of the show?
All visitor must wear the event badge to enter the exhibition hall.
 
I do not have business card. Will I still be able to attend the show?
Every business / trade visitor or individuals seeking business and investment opportunities are welcome to visit Manufacturing Surabaya, subject to admission guidelines. Click here to view our visitor terms and conditions.
 
Is there a dress code to enter the exhibition?
All visitors are requested to be in business attire. Kindly be advised that singlets, shorts, bermudas, sandals and slippers are not permitted in the exhibition. 
 
I want to receive event updates. How do I go about doing so?
You can receive event updates by filling in your details and email address here.